Privacy Policy

Information We May Collect

We may collect:

• Name
• Phone number
• Email address
• Relationship to the person seeking support
• Senior living preferences
• Budget range
• Desired location
• Timeline for placement
• Care-related information voluntarily provided through our intake form or conversations
• Communications with our team
• Website usage information, such as pages visited or form submissions

How We Use Information

We may use information to:

• Respond to inquiries
• Understand your loved one's care needs and recommend appropriate senior living options
• Provide senior living placement guidance
• Identify possible senior living options
• Communicate with families or representatives
• Coordinate referrals to selected senior living communities with consent
• Improve our website and services
• Maintain required business records
• Comply with applicable legal obligations

How Information May Be Shared

We may share relevant information with selected senior living communities when you consent to referral support and when sharing is reasonably necessary to evaluate care fit, availability, pricing, tours, or placement options.

We do not sell your personal information. You may request at any time that your personal information not be sold. You may also contact us to request that we stop contacting you or stop making referrals on your behalf.

How We Protect Information

We use reasonable administrative, technical, and organizational safeguards to protect information submitted to us. However, no website, email, or electronic communication method can be guaranteed to be completely secure.

How Long We Retain Information

We retain personal information only as long as reasonably necessary to provide placement support, respond to inquiries, maintain business and compliance records, and meet applicable legal or regulatory requirements. When information is no longer needed, we may delete it or anonymize it. Disclosure and consent records are maintained as required by Nevada law.

Your Choices

You may request that we:

• Stop contacting you
• Stop making referrals on your behalf
• Not sell your personal information
• Provide access to your information
• Correct or update your information
• Delete your information, where applicable
• Limit future communications

You may submit any of these requests using our Stop Contact / Privacy Request form, or by contacting Lisa directly using the information below.